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MAINLAND MART CORP.
2535 Durfee Ave.
El Monte, CA 91732
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|Ultra Sonic Water Fogger
Frequently Asked Questions:
Q. Can you tell me more about the ultrasonic fogger regarding its usage, maintenance, safty and detail info?
A. Yes, please click to see Detail Fogger Information.
Q. Do I have to pay any other service fees?
A. No, the price shown is all you pay including shipping, handling, and the merchandise
for shipping address within the United States.
Q. Can I pay my order by check or money order? and how?
A. Yes, just fill out your order form as requested, and type in "will pay by check" on
the "Additional Comment:" section and submit your order online to us. Then make your check or money order in your order amount
payable to: MAINLAND MART CORP., and mail it with a copy of your order to the address shown on the left column.
Q. How long will it take to receive the merchandise from time of an on-line order?
A. Normally, you will receive it within 2 to 5 working days depending on your zip code.
Q. Is there a minimum dollar amount on an order?
A. No, there is no minimum dollar amount on an order, however there is minimum quantity for certain items,
you can see the minimum quauntity requirement below the price.
Q. What if I do not like the merchandise that I received?
A. You need to contact us first within 30 days after receiving the merchandise.
If it is the reason of quality problem or damaged during shipping, they will be fully refunded or
replaced. Otherwise we will refund only the merchandise amount which is 90% of the total you paid. Shipping fees
will not be refunded.
Q. What if the merchandise I ordered are out of stock?
A. We only put available items on the web site, but we had situation that many orders came
in for the same item at the same time, this made it out of stock temporarily. We will let you
know by e-mail under this case.
Q. How do you deliver the purchased merchandise throughout the country?
A. We use U.S. post office service, UPS or RPS shipping company for shipping address within the mainland United
States. We use U.S. post office service for area outside of The United States, additional fee
may apply to these shipping address, we will let you know by e-mail. You may request to ship your order via express mail,
additional shipping fee will be added to your order if so.
A. We do not sell, trade or give any of our customer infomation to other businesses.